Effective Date: March 2026

This Return & Refund Policy explains how returns, exchanges, and refunds are handled for purchases made from thebricol.myshopify.com. We aim to provide clear and transparent information to ensure a consistent customer experience.

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1. Business Information

Store Name: thebricol

Business Address:
7426 E 46th St, Tulsa, OK 74145, United States

Phone:
+1 717-623-6728

Email:
Cedrickel2013@gmail.com

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2. Return Eligibility

We accept returns for both defective and non-defective products.

To be eligible for a return:

• The request must be made within 30 days of delivery
• The item must be new, unused, and in its original packaging

Returns that do not meet these conditions may not be accepted.

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3. Exchanges

We accept exchanges for eligible items within the same 30-day return period.

If you would like to request an exchange, please contact us using the details below.

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4. Return Method

All returns must be sent by mail.

Once your return request is approved, you will receive instructions on how to return your item.

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5. Return Shipping

Return shipping is free within the United States.

A prepaid return label will be provided at no cost. You can download and print the label after your return is approved.

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6. Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds are issued to the original payment method
• Processing time is 5–7 business days

Depending on your payment provider, it may take additional time for the refund to appear in your account.

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7. Shipping Information

• Order cut-off time: 5:00 PM
• Handling time: 1–2 business days
• Delivery time: 5–8 business days
• Shipping cost: Free within the United States

Delivery times are estimates and may vary due to external factors.

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8. Payment Methods

We accept the following payment methods:

• Credit and debit cards (via Shopify Payments)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

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9. Contact Information

If you have any questions about returns, refunds, or exchanges, please contact us:

7426 E 46th St, Tulsa, OK 74145, United States
Phone: +1 717-623-6728
Email: Cedrickel2013@gmail.com